« network status »

Look here first before reporting problems. We will do our best to clearly communicate current network status events at this location as they occur.

• No known problems at this time. Network is Available and status is All Good.

Planned Network Events

Please be aware of the following anticipated network events:

→ None planned at this time

The following is a historical log of past events:

2007- November 20th

We lost t1 connectivity due to link failure. All services were affected while techs were called in to swap the line to a different circuit. All services back online after one hour (11:25am-12:35pm).

2007- October 16th

Webmail was offline for a period due to connectivity problems with the secure server. This problem has been fixed.(reported 8:20pm, Oct. 16th 2007; resolved 3:38pm Oct. 17th 2007)

2007- May 22nd

A t1 service outage caused our network to go offline from 10am-2pm CST. The cause was due to a hardware failure with one of our upstream providers.

2006- Jan. 4th

Scheduled maintenance on Sterling will cause slight interruption in some services while the work is being performed. Expected downtime is 5-10 minutes for e-mail and database users. Web hosts should be mostly unaffected. (12:21am)

2006- Oct. 12th

we conduct the big move into our newly-built green network operation center. expected downtime is 30 minutes to 1 hour as we power down our entire network and move it into the new facility. (12:21am)

2006- Oct. 11th

a slight interruption of 5-15 minutes is expected while we reroute our incoming line to prepare for move to the upgraded network operation center. (12:21am)

2006- Sept. 15th

g-noc move-in cancelled - no downtime experienced; task resecheduled for 10/12/06

2006- Sept. 14th

network reroute cancelled - no downtime experienced; task resecheduled for 10/11/06